Privacy Policy
Rudderr Studio — Last Updated: January 1, 2026
Rudderr Studio ("we," "our," or "us") operates an online-only ecommerce store providing custom-printed apparel, drinkware, and related products (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with us.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
What Personal Information We Collect
"Personal information" means information that can identify you or reasonably be linked to you. Depending on how you use our Services, we may collect the following types of information:
Information You Provide
- • Name, billing address, and shipping address
- • Email address and phone number
- • Order details and purchase history
- • Communications you send to us (emails, support requests)
Payment Information
Payments are processed by third-party payment providers (such as Stripe or Buy Now, Pay Later providers). We do not store or have access to full credit card or banking details.
Automatically Collected Information
- • IP address
- • Browser type and device information
- • Website usage data (pages viewed, interactions, timestamps)
- • Cookies and similar technologies used for functionality and analytics
How We Collect Personal Information
We collect personal information:
- •Directly from you when you place an order, contact us, or use our website
- •Automatically through your browser or device when you interact with our site
- •From service providers who assist us with payment processing, shipping, analytics, or website hosting
How We Use Your Personal Information
We use personal information for the following purposes:
Order Fulfillment & Customer Service
- • Processing payments and orders
- • Producing and shipping products
- • Providing order updates and customer support
- • Managing refunds, returns, or disputes
Website Operations & Improvement
- • Maintaining website functionality
- • Analyzing website usage and performance
- • Improving user experience and product offerings
Marketing & Communications
- • Sending order confirmations and service-related emails
- • Sending promotional communications where permitted by law
- • You may unsubscribe from marketing emails at any time
Security & Legal Compliance
- • Preventing fraud and unauthorized activity
- • Protecting our business and customers
- • Complying with legal, regulatory, or tax obligations
How We Share Personal Information
We may share personal information only as necessary and for legitimate business purposes, including:
- •Payment processors (to process transactions securely)
- •Shipping and fulfillment partners (to deliver orders)
- •IT, analytics, and hosting providers (to operate our website)
- •Legal or regulatory authorities where required by law
We do not sell your personal information.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- •Enable core site functionality
- •Analyze site traffic and usage
- •Improve performance and user experience
You can manage or disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.
Data Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to:
- •Fulfill orders and provide Services
- •Meet legal, accounting, or tax requirements
- •Resolve disputes or enforce agreements
Your Privacy Rights
Depending on your location, you may have the right to:
- •Request access to your personal information
- •Request correction of inaccurate information
- •Request deletion of your personal information (subject to legal requirements)
- •Withdraw consent for certain uses
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
International Data Transfers
Your personal information may be processed or stored outside your province or country, including in jurisdictions with different data protection laws. We take reasonable steps to ensure appropriate safeguards are in place.
Additional Information
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Business Location: Ontario, Canada
For privacy-related requests, please include "Privacy Request" in the subject line.