How Billing Works
Rudderr Studio — Effective Date: January 1, 2026
Transparent Pricing
At Rudderr Studio, we believe in clear, upfront pricing. Here's how billing works when you shop with us.
Product Pricing
- •All product prices displayed on our website are in Canadian Dollars (CAD), unless otherwise stated.
- •Prices shown are the base prices for each item and do not include shipping or applicable taxes.
- •Customization options (e.g., additional print areas, premium materials) may affect the final price and will be displayed before checkout.
- •There are no hidden fees. The total amount due is clearly shown at checkout before payment.
Shipping Charges
- •Shipping fees are calculated at checkout based on your delivery location, order weight, and selected shipping method.
- •Promotional shipping offers (such as free shipping thresholds) may be available periodically and will be applied automatically at checkout when eligible.
- •Shipping charges are non-refundable unless the order is cancelled before production begins.
Taxes & Payment
- •Applicable taxes (e.g., GST/HST) will be calculated and displayed at checkout based on your shipping address.
- •All payments are processed in Canadian Dollars (CAD) unless otherwise noted.
- •We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
- •Payment is required in full at the time of purchase. Production begins only after successful payment confirmation.
Order Confirmation & Records
- •After placing an order, you will receive an email confirmation with your order details, including a breakdown of costs.
- •You can view your order history and invoices at any time by logging into your account.
- •If you require an invoice or receipt for business purposes, please contact us at info@rudderrstudio.com.
Refunds & Adjustments
- •Approved refunds are issued to the original payment method.
- •Please allow up to 10 business days for refunds to appear in your account after approval.
- •For installment or Buy Now, Pay Later purchases, refunds are processed through your payment provider.
- •For full refund eligibility details, please see our Returns & Refunds Policy.
Our Commitment to Transparency
We are committed to ensuring every customer understands exactly what they are paying for. If you ever have questions about your order total, charges, or billing practices, please don't hesitate to reach out. Our team is here to help.
Questions About Billing?
Contact our customer support team for assistance.
Monday - Friday: 9AM - 7PM EST | Ontario, Canada